It’s become almost a matter of faith that every business needs a website. It’s so easy, there’s really no excuse not to have one, right? I agree that the vast majority of businesses can benefit from having a presence on the internet that they control, with the tiny little stipulation that a bad website can be worse than none at all.
Your website needs to reflect the strengths, values, and unique selling proposition of your business; it needs to be kept up to date and be filled with content that is valuable to your customers; and its design needs to meet the expectations of your customers. This is beginning to sound less and less easy.