Lift Off Summit is Coming!

What’s the most thrilling moment when you start a new online store? Making it public and sharing it with the world might be your answer, but there’s one more moment that’s even better: making your first sale! Too often website and online store projects are 100% focused on launching the site and lose sight of the website’s #1 job, making sales. So I am excited to announce a free, online event dedicated to helping online store owners get their first, and many more, sales: the Lift Off Summit.

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Infographic: Four eCommerce Conversion Rate Killers (and How to Fix Them)

eCommerce Conversion Rate Optimization is a job you could do for the rest of your life, just on your own website. There’s always one more change you could test, one more tweak to make. To help cut through the noise, I’ve created the following infographic that takes four of the most common ecommerce conversion rate killers, diagnoses them, and provides prescriptions for fixing them.

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Abandoned Cart Emails are the Least You Can Do

Abandoned Cart Emails are the first automated email you should set up for your online store. Even though they might only work 15% of the time, that’s 15 orders out of every 100 abandoned carts that you wouldn’t have gotten otherwise. But there are also other emails you can send to past or potential customers in order to reduce cart abandonment and increase repeat business. Since I know that you can’t do ALL of them right away, I’m going to list them in order of importance, and at the end I’ll give you some links to get you started. Ready? Let’s go.
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Marketplaces vs. Your Own Website: Where Should You Sell?

“Should you sell on Etsy or another marketplace? Or should you sell on your own website? Or should you sell on Etsy and your own website?”  I visit a lot of forums for artists and makers, and there always seems to be at least one thread on the front page devoted to some variation of this question. It’s a source of anxiety for a lot of handmade businesses, a kind of amped-up FOMO: a fear that wherever you are selling you’re not selling in the right place. So what do I say when someone asks me one of those questions? I start with my favorite answer: “it depends…”

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Apple Pay for WooCommerce using Stripe: Troubleshooting Errors during Setup

WooCommerce users got some long-awaited news in March 2017: WooCommerce now supports Apple Pay through the free Stripe payment gateway, and they’re planning on adding Apple Pay support to other gateways soon. Why is this a big deal? According to Stripe themselves customers check out 58% faster than with other payment methods, and apps using Apple Pay have seen conversion rates increase by as much as 250%. WooCommerce and Stripe have made enabling Apple Pay as easy as possible, but given the huge variety of WordPress and WooCommerce installations out there you might run into some hiccups. Here’s how to troubleshoot Apple Pay for WooCommerce and get it working on your store. Continue reading “Apple Pay for WooCommerce using Stripe: Troubleshooting Errors during Setup”